Custom Fabrics - General Terms Condition of Sales

PRICING

All prices are  F.O.B. Los Angeles, CA. Shipping on all domestic orders is complimentary! Except for Alaska and Hawaii.

Sara Palacios     sara@sarapalaciosdesigns.com

Cuttings for approval

Each piece of textile is one of a kind.  For the hand-painted fabric, a color swatch will be provided, and for the patchwork textiles, cutting of the different fabrics will be provided. No return of merchandise will be accepted if the customer did not request a fabric cutting.

ORDERING

For hand-painted fabric, the minimum order for fabric is two (4) yards. The minimum order for patchwork is two (2) pieces, 30 x 30. Order confirmations are formal and binding. Any subsequent requests for changes need to be in writing and are subject to Sara Palacios Designs' ability to fulfill the updated request. Lead time for textile orders is 4-6 weeks.

Ordering curtains, Roman Shades, and bedding: lead time is 4-6 weeks.

RETURNS

No returns on any custom-made orders. 

How do I cancel an order?

Once an order is placed, we promptly begin processing it. Should you need to cancel or change your order for any reason, please notify us within 24 hours of original order placement via the email: sara@sarapalaciosdesigns.com

CARE

Custom Fabrics and Bedding:

99% of all the fabrics that we used have been laundered.  We recommend machine washing or hand washing.  Tumble dry.

Curtains or Roman Shades?

A light dusting, sure, but never get your drapes wet. The best way to clean your drapes is to call a local professional drapery cleaner who will remove them, have them dry-cleaned, and then return and re-hang them for you.

SIZING

Each product page includes sizing information under Description & Details. Dimensions are approximate as natural fibers may stretch or give with time, ironing, and washing.

Inserts

Our pillowcases are mostly standard and king-size.  For not common pieces we recommend purchasing our inserts, which perfectly fit our products.

Manufacturing

All our products are made in the USA.

Are items from an order guaranteed to match?

When you place an order, all items of the same color in that order are dyed and/or worked together. Each fabric, be it Velvet, Cotton, or Linen, absorbs the dye with a different saturation; however, dying them together ensures that your items emerge from the dye in the same harmonic tone.

Separate orders, will my items match?

Due to the dying and hand-stitching process, we cannot guarantee the result for orders made separately. 

What payment methods do you accept?

We accept most major credit cards and PayPal.